Hi Phil. I hope you’re well & keeping busy? I’m emailing to let you know how pleased I am with the service I have received from James in your office this morning. He has somehow managed to get a lorry in to collect a machine at the NEC this afternoon after being given no prior notice! How good is that? It has saved Andrew staying down in Birmingham another day & my stress levels returning to normal!! Always a bonus! The level of service we receive from Steve & Kurtis is always brilliant and now James … what a team you have!