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Customer service is impeccable

Posted on Wednesday, January 9th, 2019

Hi Tony May I say, on behalf of Clarkes, that your customer service is impeccable and to be kept abreast of the situation was very helpful. Let’s hope this is the start of a mutual beneficial working relationship!

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Excellent levels of communication

Posted on Wednesday, January 9th, 2019

Good afternoon Mark & Mike I would like to thank you for the excellent service and levels of communication on this job. Anything else that I think might be of interest to you I will let you know in due course. Looking forward to being able to build a brilliant working relationship with yourselves

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Constant contact is top drawer

Posted on Monday, December 3rd, 2018

Mike. Lot’s going on this week, and a fair few changes to boot! Just wanted to say thanks to you and your team for all your help over the last couple of days. The flexibility, fast responses and constant contact is top drawer and really made the difference to us.

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Proactive, flexible & transparent

Posted on Friday, May 26th, 2017

ITAL logistics support our business through European Outbound and Reverse Logistics to support a number of our clients, especially on multiple palletised loads and also non standard palletised consignments. There have also been times where we have asked them to respond to short lead times for important collections of engineering palletised consignments, with a recent […]

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First class service

Posted on Thursday, December 24th, 2015

Thank you for a 1st class service all year & your understanding & support, as always it’s been brilliant. Have a fantastic Xmas & New Year, & please give my deepest thanks to all staff.

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Complete co-operation, swift delivery

Posted on Monday, October 26th, 2015

Our goods were delivered with the utmost care and the men took all the boxes up the stairs to our apartment. We have now sold our apartment and again requested the assistance of your company to transport personal items back to the UK. I contacted Mr Peter McCarthy, who was not only very helpful in […]

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Ital Logistics transports Porsche to Malaga

Attention to detail

Posted on Tuesday, September 1st, 2015

Hi James, Hope you’re well. I have just spoken to Malcolm, and he has asked me to pass on his thanks for organising the car export. It arrived perfectly and he is very happy indeed. Your attention to detail is exquisite. The Porsche arrived in perfect condition to your Malaga depot at 9am today.

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Positivity, brightness & efficiency

Posted on Tuesday, August 11th, 2015

Thanks David. I am using this as the basis of my quote. If I am successful you will get this. Must say I commented on your handling of my enquiry, with positivity, brightness and efficiency, not often seen in forwarders these days. Reminded me of when I started in the business (many moons ago), keep […]

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Professional throughout

Posted on Friday, July 31st, 2015

Mr Denton, I am writing to thank you for your company’s help in bringing a valuable (to us at least) new machine from Italy to our factory in Derbyshire. I must praise Kurtis for his dedication and sheer persistence in dealing with all the problems the shipment encountered; dodgy height measurements, broken trailer roofs, French […]

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A great transporter

Posted on Friday, July 31st, 2015

Good Morning Mike! Thank you for updating me. It’s great to have such a great transporter who lets us know how the consignment progresses as it goes along.

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