Many of our customers have asked if we can manage their air freight business as well as their European road freight business. Up until the end of 2012, whilst we were able to do this, it was not an area in which we held the level of specialist knowledge necessary to perform such movements to a standard akin to our core services and company ethos. Realising that this was a hole in our portfolio, steps were taken to employ experienced personnel in this field, and during 2013 our modal expansion began.
As our European road freight services were almost as quick as air freight, considering the destinations, it has hardly been of any benefit to our clients to consider air freight. But farther afield, when opening up the rest of the world, the need to utilise air freight becomes a necessity for those shipments that simply cannot wait.
Access to direct airline flights as well as consolidation services enable us to provide the level of urgency that may from time to time be required. Furthermore, with a wide choice of carrier, we are able to provide cost-effective solutions balanced against levels of urgency.
Hi Phil. We always like to compliment suppliers when their support matches ours. Got your details from the Web, immediate response from Andrew Brookes, backed up by Kurtis. Our previous supplier’s service levels have declined, hence they are no longer suppliers of ours. Kurtis has been looking after the first job for us, which is the first job for a new client, hard fought for as well. His updates for us are brilliant. Please pass on my regards to Andrew & Kurtis.