Many of our customers have asked if we can manage their air freight business as well as their European road freight business. Up until the end of 2012, whilst we were able to do this, it was not an area in which we held the level of specialist knowledge necessary to perform such movements to a standard akin to our core services and company ethos. Realising that this was a hole in our portfolio, steps were taken to employ experienced personnel in this field, and during 2013 our modal expansion began.
As our European road freight services were almost as quick as air freight, considering the destinations, it has hardly been of any benefit to our clients to consider air freight. But farther afield, when opening up the rest of the world, the need to utilise air freight becomes a necessity for those shipments that simply cannot wait.
Access to direct airline flights as well as consolidation services enable us to provide the level of urgency that may from time to time be required. Furthermore, with a wide choice of carrier, we are able to provide cost-effective solutions balanced against levels of urgency.
Thanks David. I am using this as the basis of my quote. If I am successful you will get this. Must say I commented on your handling of my enquiry, with positivity, brightness and efficiency, not often seen in forwarders these days. Reminded me of when I started in the business (many moons ago), keep up the good work. There is not enough praise for our progressing staff.