Testimonials

As the company has evolved our client base continues to grow, many having been acquired by recommendation. Here are some of the comments recorded from some of our clients.

Fabulous

“Hi Tony. As this is the first time I, personally, have used your service for my customers, I can say that you have been fabulous. I have a haulier which deals with my European runs, but I can honestly say that I will definitely be using your services again. Your service has been excellent and our customer is very happy.”

Tricia Hughes
Sameday plc
18/01/2013

A better service across the board

“All the best for next year mate thanks for all the help this year. We don’t get a better service than Ital anywhere else across the board. Best Regards.”

Matthew Price
Hanson Springs Ltd.
21/12/2012

Professional and caring attitude

“Tony, my family and I would like you know that we greatly appreciate your help. Your professionalism and caring attitude made all the difference to us. Best Regards.”

Jeff Morgan
01/10/2012

Complimenting suppliers

“Hi Phil. We always like to compliment suppliers when their support matches ours. Got your details from the Web, immediate response from Andrew Brookes, backed up by Kurtis. Our previous supplier’s service levels have declined, hence they are no longer suppliers of ours. Kurtis has been looking after the first job for us, which is the first job for a new client, hard fought for as well. His updates for us are brilliant. Please pass on my regards to Andrew & Kurtis.”

Tony Hardy
Horley Services Group Ltd.
15/02/2012

Two back of the net shots

“I would like to say that your team put up with a great deal of time wasting nonsense during their work, and handle it very well indeed for us 99.99% of the time and still deliver. That makes you and your team ‘AAA’ to me and I am very grateful that you all pulled the stops out to do what you did when it mattered, and I know you still had your day to complete on top of that. It’s good to know that when you are a point down, you find a way to still win the game in the last 3 minutes and produce two back of the net shots in a row. Today did that for me and my customer. Many thanks. “

Paul Casebourne
Engineered solutions
21/09/2011

From one of your first customers

“Hi Phil. Just to show that we do read your newsletter! I cant believe its 10 years since you started and we were one of your first customers! Well 10 years down the line we are still giving you all of our work and I am pleased to say we receive great service and help from all of your colleagues! They are always ready to do that little bit extra when we are against it, and that’s what counts!”

Richard Tarrant
17/12/2010

Unstinting service

“Dear Phil, The enclosed gift comes with a (virtual) handshake and sincere thanks for the support that Ital Logistics has shown us over the years that your company has serviced our freight forwarding needs. You undoubtedly have a very professional team, who are a credit to you and your company. It is due to them that we have experienced many successful consignments, delivered safely, on time and at value-for-money costs.

Because of your company’s unstinting service, we have in turn grown our own business during the time of our association. It is due to the above that we feel extremely grateful and hope that you will accept the enclosed with our heartfelt good wishes for the future. Congratulations on your first 10 years! “

Simon Fletcher
Managing Director, Glass Scribe International LTD.
14/07/2010

What a team you have!

“Hi Phil. I hope you’re well & keeping busy? I’m emailing to let you know how pleased I am with the service I have received from James in your office this morning. He has somehow managed to get a lorry in to collect a machine at the NEC this afternoon after being given no prior notice! How good is that? It has saved Andrew staying down in Birmingham another day & my stress levels returning to normal!! Always a bonus! The level of service we receive from Steve & Kurtis is always brilliant and now James … what a team you have!”

Karen
Tarrant Machines Ltd.
26/05/2010

Nothing but praise

“Dear Mike and Tony. We are writing this note as we know everybody gives hassle to companies if something does not go right but feel that some recognition should be made and praise given when those same companies go that extra bit to assist their customers which certainly shines through with yourselves and the enthusiasm you both show. You are a credit to Ital Logistics.

Since moving to using your company in our Plastics business we have nothing but praise for you both. There are times when you have gone out of your way to assist us above the call of duty and this has been very much appreciated. You keep us informed every step of the way regarding shipments whereas we have dealt with companies who lack in communication. You are both so pleasant and helpful and it is a joy working with you.

We have no problem in recommending you to our associate companies/suppliers/customers and wish you good luck for continued success and growth.”

Shirley
PTI Plastics Limited
01/04/2010

Exemplary communication

“Dear Mike, thank you for your letter dated 4th September. Our association with Ital-Logistics was a result of an approach for potential business by Andy Brookes.

So far I have only used the services of your company for deliveries into Italy and the quality of service provided by Ital logistics and standard of communication both from Andy and Dean Emsley has been exemplary! Please pass on my personal thanks to Andy and Dean.”

John Dent
Graphoidal
09/09/2009

Dangerous Goods

At Ital Logistics we take the matter of transporting goods which are hazardous very seriously indeed, and do our utmost to ensure that they are carried in compliance with the rules of ADR & IMDG. Around 25% of our total business is made up of the transport of dangerous goods. Many companies shy away from […]